SIM Academy Examines How Working Adults Can Build New Skills for a Changing Workplace
- Written by: Telegraph Magazine
Against this backdrop, many mid-career professionals and adult learners grapple with a practical question: should they focus on building hard skills or soft skills first? For individuals who are still deciding how to begin their learning journey, the following three steps provide a structured approach to building both soft and hard skills in tandem.
Establish and secure a strong soft skills foundation
Soft skills are interpersonal, behavioural, and cognitive capabilities that influence how individuals work with others and respond to change. They include communication, teamwork, adaptability, critical thinking, creativity, emotional intelligence, and stakeholder management.
The quality of workplace relationships has a direct impact on job performance and overall productivity. Strengthening emotional intelligence and understanding interpersonal dynamics can support more effective teamwork and smoother collaboration with colleagues and clients.
Critical thinking is another core capability that differentiates effective professionals. Individuals who can analyse situations clearly, weigh different perspectives, and make sound decisions are often better equipped to handle complex tasks and deliver consistent results. Formal training in reasoning and critical thinking frameworks can provide a structured way to develop these skills and apply them in daily work contexts.
Build at least one role relevant hard skill
Hard skills refer to specific technical knowledge and expertise required to perform defined tasks or roles. They are generally linked to formal qualifications, certifications, or structured training programmes. Examples include data analysis, programming, accounting, engineering competencies, and specialist knowledge in fields such as cybersecurity or advanced manufacturing.
Singapore's training and adult education landscape highlights strong demand for hard skills that support mid-career reskilling, applied AI, sustainability-related capabilities, and digital transformation across industries. Employers increasingly seek workers with the technical proficiency to operate new systems, interpret data, and apply knowledge to sector-specific challenges.
For individual learners, they can choose a technical module that is closely aligned with their current or target role. Options may include Excel and data analytics, AI, digital marketing or compliance, with a focus on skills that can be applied immediately in the workplace. For professionals who are interested in project management, a course covering essential tools and techniques may also be a suitable choice.
Iterate the learning as the role changes
Employers report that they want professionals who can combine technical proficiency with strong communication, collaboration, and problem-solving abilities. In practice, this suggests that soft and hard skills are complementary rather than competing priorities.
As individuals gain experience and take on new responsibilities, they can continue to refine their soft skills while refreshing or deepening their hard skills. Their knowledge and strengths can then become a clear differentiator, helping them stand out from the crowd.
By approaching learning as a continuous cycle, working adults in Singapore can build a robust skills portfolio. This portfolio supports current performance and expands their opportunities for future progression in a skills driven economy.
References
- Building Relationships with your Emotional Intelligence:
https://www.sim.edu.sg/professional-development/courses/course-listing/building-relationships-with-your-emotional-intelligence - Critical Thinking and Reasoning:
https://www.sim.edu.sg/professional-development/courses/course-listing/critical-thinking-and-reasoning - Project Management – Essential Tools and Techniques
https://www.sim.edu.sg/professional-development/courses/course-listing/project-management-essential-tools-techniques - Developing Workplace Competency By Taking Stock Of Your Skills
https://www.sim.edu.sg/articles-inspirations/developing-workplace-competency-by-taking-stock-of-your-skills - Hard Skills vs. Soft Skills: What's the Difference?https://www.coursera.org/articles/hard-skills-vs-soft-skills
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About SIM Academy
SIM Academy provides leading-edge professional development and enterprise solutions. SIM Academy offers over 300 executive and business programmes that help almost 10,000 professionals annually on average hone their competencies to drive business value and achieve peak personal and enterprise performance.
Our programmes encompass a comprehensive range of lifelong learning opportunities designed to empower professionals with the knowledge, skills, and competencies necessary to become effective change-makers and leaders in today's volatile and uncertain business landscape.
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