If you’ve ever been in a position where you needed the services of an automotive locksmith, then chances are that you’ve been worried about getting scammed. And such concerns are valid. After all, no one wants to get ripped off by a dodgy locksmith.
This article is a guide to help you differentiate between reliable Car Locksmiths and dodgy ones.
A Locksmith may present themselves as qualified even though they aren’t
You can’t just wake up one day and want to be a locksmith. A residential or commercial locksmith in Brisbane must go through years of training, and then apprenticeship, before they can consider themselves to be qualified.
Otherwise, they may damage your car’s locks – causing you more trouble than they’re worth. So, when you hire a locksmith, be sure to ask them to show their credentials to you before they start working on your vehicle.
A good automotive locksmith values professionalism and displays it at all times
They will answer the phone with courtesy and care. They will never be rude, impertinent, or impatient, with you or your time.
Reliable, and punctual, they will respect your decision on a job – even if you don’t award it to them. If a locksmith tries to pressure you to hire them, that’s a definite red flag and you should steer clear of them.
Emergency Locksmith Brisbane values its profession and that is why it puts ‘Care’ into it
You’re not really a premium brand, until you understand ‘Care’ and how important it is in building and nurturing your relationships with your customers.
At Emergency Locksmith Brisbane, we don’t want to lose customers once we get them
Which is why we put as much care into our service as we do into our efforts to market them!
What you should look for when you hire an Automotive or Car Locksmith in Brisbane
The quality of their communication
Nothing will give away your character faster than the quality of your communication will.
A good locksmith understands communication and takes steps to improve theirs on the web and over the phone.
A locksmith’s website is the place you should use to make your first assessment of their organisation and whether you wish to do business with it.
The manner with which they answer their phone
An abrupt, or direct phone manner does not indicate a high level of interest or empathy on the part of the business-owner. A professional locksmith will always employ a professional tone. A tone that is above all, sincere.
The tenor of their quote
For a quote to be good, it must be competitive. A locksmith’s quote - whether in Brisbane, Sydney, Melbourne, Adelaide, Darwin or Perth – doesn’t have to be cheap but it has to be thorough.
A good quote is clear about what you’ll receive for the price and what you won’t.
The patience with which they answer your queries
Good customers have questions - lots of them. A professional tradesperson is a professional salesperson.
They will have time for their clients and their queries – no matter how many of them they have.
The time they give you to consider your decision
A good locksmith will never hurry your decision or try and force.
They will not use strong arm tactics, coercion or intimidation to get their way.
They will respect your decision and abide by it.
Emergency Locksmiths Brisbane has over a decade’s worth of experience you can trust, no matter which door you wish to open – your home, office or car
To obtain a Quote you can be sure has been developed with your interests in mind – please call one of our Customer Service officers now on 0404 532 049.